Complaints

Like everyone else, we are not exempt from making mistakes – as much as we strive for perfection. Occasionally, mishaps occur, and we willingly acknowledge and take responsibility for any minor errors that may arise. We value and encourage your feedback, as it is crucial for our continuous improvement. Your complaints and insights from our patients and customers are highly appreciated. To facilitate communication, there are several avenues available for you to reach out to us:

Call us - 020 3887 3868

Write a letter – 8 Devonshire Place, London W1G 6HP, United Kingdom